We offer all kinds of baby and children products, selected from trusted brands that meet regulatory standards: strollers, prams, high chairs, bathtubs, travel cots… so you do not have to worry about these products when organising your trip to Madrid.
If you can’t find what you are looking for, we will be very happy to get what you need or find a solution, so contact us at firstname.lastname@example.org.
1.- Choose the products you want to rent.
2.- Select the dates.
3.- Choose pick-up or delivery service.
4.- Choose payment method.
5.- Wait for our confirmation within the next 24 hours.
You can contact us to make a booking anytime, we will answer within the following 24 hours.
Our bookings are made on a 24-hour basis—that means that if you rent a stroller from Friday at 6pm until Sunday before 6 pm, your rental period will total 2 days and not 3 days.
Minimum rental period is 24 hours.
Minimum order is 35 Euros.
If you want to change your basket or extend your reservation beyond the booking period, you must let us know at least 24 hours in advance so we can check on product availability.
For rentals for over a month, please contact us at email@example.com, so we can work out a win-win arrangement.
You can pick up your products and bring them back free of charge Monday to Friday from 09:00 to 18:00 (for bank holidays, please read the delivery and collection section) at the following address:
Bulles de France
Calle de Andorra, 65
Metro Esperanza (Line 4)
Delivery and collection conditions are as follows:
1. From Monday to Sunday from 09:00 to 20:00.
- Delivery or collection at a specific address or any of the train stations in Madrid (city): 8 euros (one way).
- Delivery or collection at Madrid Alfonso Suarez Airport (Barajas): 15 euros (one way).
- For any other address outside Madrid (city), please contact us.
- Orders above 140 euros are free of charge.
2. Delivery or collection between 20:00 and 23:00 and bank holidays (from 09:00 to 23:00): extra charge of 10 euros (one way) to be added to above mentioned prices.
Different addresses for delivery and collection are allowed.
Bank holidays 2020:
- January 1st : New Years Eve
- January 6th : Three Kings day
- April 9th: Holy Thursday
- April 10th: Holy Friday
- May 1st : Labour Day
- May 2nd : Madrid Community day
- May 15th : San Isidro (local holiday)
- August 15th : Virgin Mary day
- October 12th : Spanish national day
- November 2st : All Saints day
- November 9th : Virgin Almudena day (local holiday)
- December 7th : Spanish Consitution day
- December 8th : Inmaculada Concepcion day
- December 25th : Christmas
We are very concerned about product hygiene, so we follow a strict method to clean the products:
1.- Vacuum: we disassemble, tag and clean each part where necessary using high powered vacuums to remove every last crumb from car seat and stroller fabrics, and right down into the base of the chassis.
2.- Wash: all fabrics that are stained or dirty are machine washed so they are clean for next use.
3.- Steam clean: finally we use a steam vacuum system to handle the most difficult cleaning situations.
For insurance reasons, we are not allowed to install car seats. However user manuals will be available.
At My Little Rider we are confident that our customers will take good care of the rented products, so we do not charge any deposits.
If you want to travel light and avoid the pitfalls of shopping, we can shop for your baby’s basic needs, such as nappies, formula, jars, wipes,…whatever you might need. Just let us know what you need in the Personal Shopper comment box and we will have everything ready for your arrival with the rented products.
The cost of the service is 10 euros and you will be charged for the list of products selected according to the retailer invoice.
We offer several payment methods:
We use the most secure payment gateway to offer you a fast, safe and secure way of paying, using either your debit/credit card, Mastercard or Visa. Once your order is confirmed, we will send your invoice and e-mail with information on your payment. We offer multi-currency support, so you can pay in the currency you want.
We offer payment by Paypal which allows you to shop securely.
You may cancel this agreement at any time by notifying us by e-mail at firstname.lastname@example.org of your intention to cancel.
Refund policy for cancellation is as follows:
1.- If cancellation is done more than 48 hours prior to delivery, 100% refund will apply.
2.- For those cancellations done between 24 and 48 hours in advance, 50% refund will be applied, with a minimum charge of 20 euros.
3.- Cancellations made with less than 24 hours prior to delivery, no refund will be applied.
4.- After the beginning of the rental period, no refund will be applied.